Service Desk opening hours on working days:
Monday – Thursday: 09:00 – 16:00
Fridays: 09:00 – 15:00
Service Desk for users (functional and technical administrators)
- Helpdesk
- Operational support
Incident Desk
- Single point of contact for incident and production defects/bugs
- Incident tool(s) to report incidents or production defects/bugs accessible via the internet
CCS GM contact
Vojkan Stefanović
Support.ccs@rne.eu
+43 1 907 62 72 17
+43 664 884 248 05